Forms & Templates

How to Write a Contractor Scope of Work

Write a clear contractor scope of work with deliverables, materials, exclusions, responsibilities, schedule, and change-order terms.

A contractor scope of work turns a conversation into a shared description of the result, tasks, materials, boundaries, and responsibilities for a job. Clear scope reduces pricing disputes and change-order confusion because the customer can see what the estimate includes—and what it does not—before approving the work.

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CONTRACTOR SCOPE OF WORK

Project: [Project name] | Estimate #: [Number] | Date: [Date]

Customer: [Legal name] | Job site: [Full address]

PROJECT OUTCOME

[Describe the completed result in one or two sentences.]

WORK INCLUDED

1. [Action, location, quantity, material, and completion standard.]

2. [Action, location, quantity, material, and completion standard.]

3. [Continue for every phase or deliverable.]

MATERIALS AND ALLOWANCES

[Product, grade, finish, model, standard, or allowance amount.]

EXCLUSIONS

[Work, products, repairs, permits, or conditions not included.]

ASSUMPTIONS

[Site conditions and information used to prepare the scope and price.]

CUSTOMER RESPONSIBILITIES

[Access, selections, utilities, furniture, pets, approvals, or supplied items.]

SCHEDULE

Expected start: [Date or condition] | Estimated duration: [Time]

[List dependencies such as permits, weather, inspections, and material availability.]

CHANGE ORDERS

Changes require written approval describing added or removed scope, price, and schedule impact before the changed work begins.

ACCEPTANCE

Customer signature: ____________________ Date: __________

01

Identify the project, customer, and job site

Start with the customer’s legal name, service address, project name, estimate or contract number, and the date. Identify the specific area of the property involved. This prevents a scope from becoming separated from the job or applied to the wrong location.

02

Describe the finished result first

Open with a short outcome statement explaining what will exist when the work is complete. Then divide the project into phases or tasks. Outcome-first writing helps customers understand the purpose before reading technical details.

03

Write each task with a verb and measurable result

Use specific verbs such as remove, furnish, install, repair, test, paint, dispose, or clean. Name quantities, locations, dimensions, surfaces, and standards when known. Replace vague language such as “fix as needed” with a defined action and completion condition.

04

Specify materials and quality standards

List product type, grade, finish, color, model, installation standard, or allowance. When final selections are pending, state the allowance amount and who approves substitutions. Avoid promising an exact brand if availability has not been confirmed.

05

Separate exclusions from assumptions

Exclusions state what the contractor will not provide. Assumptions describe conditions used to create the price, such as accessible utilities, sound hidden framing, normal working hours, or customer-provided access. Both help identify when additional work may require a written change.

06

Assign customer and contractor responsibilities

Clarify who handles permits, utility shutdowns, site access, pets, furniture, selections, temporary facilities, protection, debris, and final cleanup. List information or decisions the customer must provide and the deadline for providing them.

07

Define schedule and completion carefully

State expected start timing, estimated duration, work hours, dependencies, and conditions that may affect completion. Avoid guaranteeing dates that depend on permits, inspections, weather, material availability, concealed conditions, or customer decisions.

08

Connect the scope to pricing and payments

Reference the estimate total, allowances, alternates, taxes, deposit, progress payments, and final payment. Make clear whether the price is fixed, time-and-materials, or based on unit quantities. The scope and price should describe the same work.

09

Require written change orders

State that additions, deletions, substitutions, concealed conditions, or customer-requested revisions require written approval describing the price and schedule impact before extra work begins. Follow applicable local contract rules and obtain legal guidance for documents used in your jurisdiction.

010

Review the scope with the customer

Walk through deliverables, materials, exclusions, responsibilities, schedule, and next steps before approval. Correct misunderstandings in writing. Save the accepted scope with the estimate, contract, change orders, and customer record.

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